Experience building, developing, managing and leading teams.Advanced stakeholder management capability.Exceptional knowledge and networks in the the Philippines diaspora.Ability to travel internationally periodically and ad-hoc to meet customers, partners and team members.Strong preference to be based in the US, Canada or Europe with requisite Right to Work.Recommend improvements to product experience based on market, competitor and customer insights and feedback.Monitor, understand, and interpret specific growth, operational, and financial metrics to improve execution.Build trust-based relationships with diaspora communities and commercial partners in the Philippines to increase brand awareness and unlock growth and unit economics improvements.Collaborate closely with both internal and external stakeholders including the Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops and more.Hire, inspire, develop and retain top, diverse talent. Think creatively on ways to unlock growth, improve profitability and increase brand awareness.Report to the executive leadership team on progress, insights and needs, leveraging operational prowess with a data-driven test-and-learn mindset.
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